I’ve used Verizon’s 411 service many times, usually when I’m in the car. That meant I usually wasn’t able to write down the number I was looking for and would end up calling 411again for the same number on occasion. But Verizon has added a helpful new service. When I dial 411 now I have the option of having the number I was looking for sent to my phone as a text message. Sometimes the simplest solutions are the most helpful.