Three customer focused sites. These guys get it. These sites just work the way you think they should work.
- Netflix – no check out, just the right amount of detail
- Tirerack – more than just tires, excellent customization
- Orbitz – displays lots of data in clear manner
Three sites that used to be customer focused but recently added something annoying.
- Cnet – trying too hard to be hip
- ESPN – cluttered, enough with the auto-launch videos
- Technorati – someone hijacked our useful homepage
Three sites that are proud to be old school.
- Maddox – avoid if you’re easily offended
- Craigslist – we can’t get enough text
- NewEgg – terrible search, drab, fantastic service
Three surprisingly helpful sites.
- IRS – well organized, good search, easy to use.
- Kayak – not fancy but very quick search for airfares
- Ask Maps – skip the big boys and try this one
Three sites you didn’t know you need.
- TinyURL – send your friends short links
- Polarize – make any digital picture look like a Polaroid
- Slacker – How internet radio should be done
One site where you can do anything at all…..
Nordquist Blog 