Porsche 911 Parade

Kim was sorting through a stack of photos last night and came across this picture I took back 1998 when I was in Stuttgart on a business trip. I went out for a walk and suddenly heard the unmistakable exhaust sound that could only come from the 911. I didn’t realize it was the 50th anniversary of the 911 and Porsche had invited a number of 911 owners to parade through the streets of Stuttgart to celebrate. I believe they ended up at the factory where a big party was thrown.

Sorry the scan isn’t the best quality. I snapped this picture with a cheap point and shoot camera.

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Another good, free Windows registry cleaner

I’ve been using two registry cleaners lately on Windows Vista, but both will run on XP too. For quick clean-ups I still use the excellent CCleaner. For a more extensive cleaning including searches for duplicate and unnecessary files I’ve been using a free product called EasyCleaner. It does the following:

1. Cleans registry
2. Finds/Removes duplicate files
3. Find/Removes unnecessary files
4. Removes invalid shortcuts
5. Clears out IE cookies/history
6. Clears MRUs.

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Why do some companies make it difficult to cancel service?

I was reminded yesterday how much I dislike doing business with companies that make it difficult to cancel service. This time it was Scotts Lawn Service which we’ve been using for just over a year. A few days ago a rep from Scotts called to schedule aeration service. I told the guy that I wanted to cancel the service. He said he’s take care of it and enter that information into his computer.

Well, maybe his computer crashed or isn’t connected to the Scotts scheduling system because the next day the aeration team showed up ready to go to town on my lawn. Kim was home and was able to stop them before they began. I made a phone call to Scotts and they brought up my account and mentioned they had no record I’d canceled the aeration or all services. I nicely asked for all service to be canceled and was told nobody would show up again ready to work on my yard.

So the good work Scotts did on our lawn (it does look much better) gets overlooked a bit because it took a lot of hassle on my part to stop the service. I was happy with the service but don’t know if I’d call them again or if I would recommend them to friends.

I wonder why some companies make it so difficult to cancel service? I especially can’t stand companies who make it easy to sign up online but require a phone call, during specified hours, to cancel service. I once called Sprint to cancel cell service and was told they didn’t have the technology to schedule my service to end at the end of the month and I’d have to call back on the very day I wanted to cancel. Sprint’s computers can manage dozens of different calling plans but can’t post date a service termination? AOL is famous for making it very difficult to cancel its service. I had a similar experience dealing with Comcast a while back. Companies like those BMG CD/DVD clubs seem to be built around a business model where they make canceling service a chore, yet make it really easy for merchandise to show up on your doorstop. Do nothing and this months “feature” CD will be sent automatically.

The good thing is that I have a choice for high speed internet service. I have a choice for television and lawn service. If a company makes the choice to give me the runaround, I will take my business elsewhere.

Cool “Clipboard to Phone” script

A friend told me about this cool little script called Clipboard2Phone he found on LifeHacker. I installed it this morning and have already used it several time. It’s one of those little things that simplifies my life in a big way. Very cool.

Description from Lifehacker:

“Clipboard2Phone is a simple script that emails the contents of your clipboard to your cell phone with a key combination you define. Especially useful for sending phone numbers to your mobile – which will most likely make that number callable in one click – Clipboard2Phone comes in handy for quickly transferring any kind of information you need on the go, like a todo list, shopping list, driving directions or just a reminder to your future self”

What time is it?

With daylight savings taking place last Sunday we turned all our clocks forward an hour. The clocks on our computers and Tivo did this automatically. Tivo even sent me an email reminder. Those clocks on our stove and microwave took a few minutes to change. The digital clock in our Honda Odyssey is the easiest to change because it has two simple buttons: Hour and Minute. I pressed the hour button once. Done. It’s so simple and straight-forward I don’t know why other companies don’t copy their design. The BMW was pretty easy to change but I had to pull out the manual. Next time I’ll know that little skinny knob that I assumed reset the trip computer actually sets the time.

As I was getting on the train last night I noticed the digital clocks at the station hadn’t been updated. Now maybe setting the clocks at the train station is more difficult than I know. Entirely possible. But wouldn’t you assume that, along with airport clocks, those at the train station should be as accurate as possible? Maybe the guy whose job it is to change the clocks called in sick Monday? But here it is Tuesday morning and as I got off the train and looked up to see the station clocks still a hour behind.

According to this sign at King Street station, I have an hour and 17 minutes before my train departs.

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