Four Days With My Father

During my senior year in high school, I hit a shot at the buzzer to win a basketball game. In the frenzy that followed, teammates and students stormed the court. I was immediately surrounded by hundreds of celebrating students and parents. I tried to make my way to the sideline where my mother was sitting.

Eventually, I noticed my dad, who was our head coach, speaking to a reporter. I tried to make my way over to him. He noticed me about the same time. He left the reporter in his tracks and ran over, picked me up and hugged me.

I was 18-years old at the time.

As I’ve thought back on that experience, I understand how excited I was to hit a shot that won a game for our team. But it’s the love and emotion my father showered down on me that evening that made a long-term impression.

My grandfather did not show a lot of emotion which I’m sure rubbed off on my father. His example of a father was one that provided for his family which he always did. But I don’t believe my grandfather provided a lot of emotional support to his family. My father improved upon that although the role of a ‘shoulder to cry on’ fell to my mother. My mother was more demonstrative. It was impossible to leave the house without a kiss to the forehead.

I recall riding bikes with a friend whose father was a few year older than my father. As we rode our bikes onto her parent’s driveway, her father was there to greet us. My friend jumped off her bike and made a beeline to her father before jumping into his open arms.

I couldn’t have been older than ten at the time. It felt strange watching my friend hug her dad. It felt too personal. Maybe a little uncomfortable. But the part of me that didn’t feel strange felt envy. I couldn’t imagine running up to my father to hug him. Certainly not in front of friends.

Over the years we’ve both changed. 

It didn’t take some life-altering experience between us. We began sharing details about our interests. One of my fondest memories was the time we spent 25 hours together driving from Washington to Utah taking the scenic route down the Washington coast. I learned a lot about my father on that trip. I like to think he learned something about me as well.

This afternoon, I dropped my father off at the airport. He spent the last four days with our family. My kids have been counting down the days until he arrived, and now, he was heading back to Salt Lake City. I stood a few feet away as my dad pulled his luggage from the van. He said goodbye to each of the kids. Eyes were red. Cheeks were covered in tears.

When my father reached out to hug me, he leaned over and told me he loved me.

I thought about that moment in time when I was 18. As the rain poured down from the dark Seattle sky I couldn’t help but think he is still my coach in many ways.

Quick Review of “Rework”

I just finished listening to an audiobook called “Rework” from Jason Friend and David Heinemeier Hansson. Jason and David are the founders of 37 Signals. rework

There is so much valuable advice packed into this book that it’s difficult to pick a couple of favorite topics. Jason and David provided reasons for hiring well-rounded people instead of those with few outside interests who spend every waking hour at work.

I enjoyed the section detailing how worthless most meetings have become, especially conference calls and how long projects kill enthusiasm, especially small companies. 

At 37 Signals, nobody works on a project for more than two weeks. Long projects allow meetings to creep in and milestones to get pushed out. Actual work gets sidelined. I’ve seen this happen over and over.

Take a look at the projects at your company. How many of them have been going on for months yet making essentially no progress? I’ll bet most of them died months ago. Long projects are great for people who enjoy appearing busy.

But the section that made me think the most covered hiring practices. For years, I’ve thought how misleading resumes have become. They tell you very little about how a person will perform or will fit in with your team.

According to Fried and Hansson, if you find two qualified applicants for a job, hire the one possessing better writing skills.

But don’t look to the résumé for help in determining this. Look at the cover letter. Or the applicant’s blog. Ask for an in-person writing sample if you must. Employees who can write well are the creative life-blood of your organization. They can take various thoughts and ideas and organize them into solvable problems and compelling projects.

I’ve hired applicants with impressive resumes only to find out later, they struggled to communicate with clients and colleagues over email. I won’t let that happen again.

I highly recommend “Rework”. It’s available at Amazon or iTunes.

Trusting Your Team

With the scored tied and his team in possession of the ball, University of Washington basketball coach, Lorenzo Romar, had a decision to make: call a timeout or not.

romar

With nearly 30 seconds remaining, Romar had plenty of clock to worth with. Many coaches would have immediately called a timeout and drew up a play in the huddle.

But not coach Romar.

He trusted his system, his coaches, his instincts and untold hours of preparation. He taught his players well and understood they knew exactly where the ball needed to be on their final possession of the game.

But most of all, he trusted his players.

By calling a timeout, he could have controlled the final few ticks left on the clock. Coaches egos often take over in these situations.

Too many coaches, even in the NBA, try to impose their will on a game by calling plays for every offensive possession near the end of games. How often do you witness a point guard looking over to the sideline as he brings the ball up the floor?  This style of coaching takes away the opportunity for his players to feel the game and adapt accordingly.

Basketball is a graceful game. Someone gets into a groove. Teams make a run. A block turns into a fast break on the other end of the floor. There’s a beautiful back and forth to the contest.

But that fluidity is destroyed when coaches call timeouts and demand a certain play be run. The last few minutes of games can turn into snail-paced chess matches between coaches when the game should be about the athletes! I often hear coaches step onto their soapboxes and demand the refs swallow their whistles during the final seconds and allow the players to determine the outcome. Maybe these same coaches should look in the mirror first. 

That’s why it was such a joy to watch Romar last night.

Sure, everyone will remember Quincy Pondexter’s amazing leaner for the win. That shot goes down in Husky history.

But Romar’s “no call” is what impressed me most.

Do you have that level of trust with your team?

When Online Bill Pay Doesn’t Work

I recently cancelled my phone service with Qwest. Since I signed up for online bill pay months ago, I figured I’d pay my final pro-rated bill and be done with it.

Easier said than done.

Maybe I’ll let the bill slide a few weeks into the late period, accept the $5 penalty and then pay my final bill.

Qwest

Fifteen Minutes

The kids should have been in bed thirty minutes ago. I was folding towels that had recently come from the dryer. In a few minutes I’d be finished and the kids would be in bed. Then I could retreat to my desk, slip on my headphones and tune out.

lucalevi

And then Luca appeared.

“Dad, will you start a bath for me?”, she asked.

The bed is still covered in laundry. I’m tired. Why aren’t the kids?

Luca grabbed a stack of pants and put them away. She even grabbed her younger sister’s pants which means she’s working it.

I told Luca I’d start the bath water but she’d have to take it from there as I had more laundry to fold. But it wasn’t long before she asked if I’d wash her hair.

“After you shampoo, will you put on that one stuff that takes the tangles out?” she asked.

Although it was late, Luca wanted to chat. She’s excited to tell me about the report card she’ll bring home tomorrow. She tells me it’s exactly eleven days to her birthday, and she feels special because her grandpa Nordquist is flying into town a few days before she turns nine years old.

When you live away from family, it’s a big deal to see your grandparents on these occasions.

But I’m starting to understand that Luca wanted to talk as much as she wanted a bath. I’m glad I was there to listen.

Once she dried off and was wrapped in a plush purple robe, I sat her on the counter and ran a comb through her dark brown hair.

“See, dad, no tangles”

A few minutes later I was back folding laundry and thinking about how one can never know when the best fifteen minutes of the day will take place.

The Sad Cat

She pulled up a wooden chair next to me and asked if she could read the story of “The Sad Cat”.

“Of course you can’”, I replied.

annalglasses

I locked my computer and turned my chair towards Anna. She dangled her legs off the chair as she read to me. She tells me about a sad cat. Sad because a rat had a car and a top hat, but the cat had nothing.

Everyone needs a top hat.

She makes her way through each page filled with three-letter words and large illustrations. Anna glances my direction every so often to make sure I’m listening.

There’s nowhere else I’d rather be.

I don’t take this moments for granted because I botched the last opportunity with my youngest daughter.

But tonight was different.

Because the cat got his top hat. 

State Route 167

Normally I would have missed it. My eyes would have been fixed on the road while I zoned out to sports radio. Or I’d be watching the rear view mirror trying to figure out why Lincoln’s tongue is aimed towards his sister. It’s always something, and that something is occasionally heard but seldom seen from the driver’s seat. 

I’m usually asleep at 5:45 am. But I’d just finished dropping Kim off at the airport. The kids were asleep before we made it out the rat maze they call the parking terminal. The radio was off. All I could hear was Kai breathing as he sat flopped over in his carseat behind me.

With Kim in Utah for a few days it would be the only twenty minutes of peace and quiet I’d have over the next fifteen hours.

But the next fifteen minutes were mine as I made my way down State Route 167 towards our Auburn exit. Snow-capped Mount Rainer dominated the background. The sun inched over the horizon giving the valley hope that winter is on its way out of the Puget Sound.

Other than a few freight trucks I had the road to myself. I didn’t bother moving left into the carpool lane. I told myself I can drive 70 without attracting the attention of the highway patrol. What cop wants to pull over a white minivan?

Large fields run parallel to the highway. They’ve always been there. I’ve been driving this same route almost everyday for the past four years, and yet I’ve never paid much attention to the landscape.

But what caught my attention this morning was how the fog suspended itself over the fields. From the corner of my eye it looked as though someone had created a huge down-filled pillow that gently swayed over the fields in the early morning breeze.

I lifted my foot off the accelerator. The van slowed. I considered waking the kids. I wish Kim had been sitting next to me. She would have understood.

As I grow older I appreciate when nature speaks to my soul. Such experiences compel me to evaluate where I stand with my family and friends. And with God.

Nature has a way of inviting us to reflect on our lives when that’s the furthest idea from our minds. This was one of those moments. It lasted but a few minutes.

I believe it was nature’s way of saying we’ll survive mom’s five day absence.

But I’ll keep the Benadryl handy just in case.

Stepping on Legos

I would have seen the Lego had I turned on the lights. But I know the route from our downstairs bathroom to my bed by heart. Only seven steps in the dark and I’m at the stairs. From there I guide my hand along the railing and wall to our bedroom where I’m ready to crash.

But on this night, a red Lego was waiting for me on step number three.

My calf is already sore from a racquetball accident. It would have healed by now, but I refuse to stay off the basketball court long enough for it to properly heal.

“Why can’t the kids pickup their toys?” is the first thought through my mind. Had I not been the only one awake I would have yelled loud enough for them to hear.

My ankle is fine. I’m just tired from reminding the kids to pickup their toys before heading to bed.

The next morning nobody admits to leaving out the Lego when I describe my adventure from the night before. Could be any of them. Yet I know that pinning the blame on one of them won’t make my foot feel better.

I let it go.

My afternoon was spent in downtown Seattle. Oh, how I miss working in the city. The sounds and scents make the area feel so alive. I walked through the neighborhoods, and it felt as though it were 1994 and I’d just moved to the Emerald City all over again. Many of the same florists, bakeries and second-hand stores are still in business. The coffee shops were packed on this crisp March afternoon, and the wind blew the roasted evidence through the streets.

Kim picked me up from the train station tonight. Once home, I plopped on the couch and tried to rest my mind with Sponge Bob blaring in the background. All that walking had caught up to me.

And that’s when I noticed our two year old son running to the top of the stairs. His momentum nearly took him down the first set of steps, but he clung to the wall  just enough to gather himself. From behind his back appeared a Lego that he promptly tossed down to the landing. He giggled before he ran off in search of more.

Now it began to make sense.

I watched Kai search. Then run, toss and giggle. Over and over until the landing was covered in Legos and other toys.

That’s my son, I thought. He’s so happy. So carefree. Maybe I should stop him but I don’t. I know I would have done the same thing. If he enjoys tossing Legos today does that mean he’ll toss around a baseball in the front yard with his father one day?

Tonight, Kim placed an exhausted little boy in my arms as we watched the Office.  He was so tired he allowed me to finger comb his floppy blonde hair without pushing my hand away. I looked at his face and wondered aloud if he looks more like Kim or me. I don’t recall his three siblings being so active or demanding at this age. Maybe they were, and my memory is fading with age. 

But these few minutes with Kai beat the Office. Even the one hour episodes. Moments like this don’t last long. Eventually he awakes and scampers away. There are endless Legos to throw.

And if I go to bed with another sore foot tonight, it will have been worth it.

The Driver Headache

Like many people who work and play on a Windows PC, I upgraded our three computers to Windows 7 over the past couple of weeks. I’ve got to hand it to Microsoft because the process of installing Windows 7 is very smooth and painless as long as you own gear that’s no more than a few years old.

Windows 7 includes most of the popular drivers you need for your peripherals, and that’s a good thing, because searching for drivers can be an experience fraught with peril.

Installing drivers has never been a straightforward process on Windows. Each hardware manufacturer has their own way of doing things which can lead to confusion.

For example, I went searching for the latest drivers for my Creative X-Fi soundcard when Windows 7 could not locate them. Creative provides what they call the “Creative Software AutoUpdate” that detects what Creative products I have on my system and finds the latest drivers for me. When I run this program it gives me the following options:

1. Creative MediaSource 5 Player/Organizer (36MB) – categorized as a “Critical” upgrade. What’s so critical about a media player?

2. Creative MediaSource Player Organizer (52MB) – categorized as “Recommended”. Huh? Is this for people who passed on the first option? Now I’m confused.

3. Creative Sound Blaster X-Fi Smart Recorder for Windows Vista (29 MB) – Categorized as “Recommended” but I can’t help but think Creative isn’t even trying anymore. Why do I need a sound recorder built for Windows Vista when I’m running Windows 7?

4. Creative SoundFont Bank Manager (7 MB) – another “Recommended” update and I’m ready to give up. That’s 124 MB worth of software with no driver in sight.

And those are only the first four options! I’m also presented with the choice to download and install Creative Audio Control Panel, Creative Console Launcher, Creative WaveStudio 7, and something called Alchemy. Maybe I can use Alchemy to change my soundcard to gold if I can’t find the driver that enables it to produce sound.

I scroll up and down the page looking for the driver. And I finally notice a link at the bottom for SB X-Fi Xtreme Music, Driver version 2.18.13. I guess this is what I’m supposed do install? I hope! There’s no description. No help. I’m looking for something along the lines of “Install this and your computer will have sound” but that’s apparently too much to ask.

And don’t get me started on installing printer drivers. What a total nightmare. I gave up waiting for HP to write a driver for one of their older models to work with Windows 7 and bought a  new model from Brother. Had I been able to get my HP printer working, they wanted $107 for the toner. The Brother printer and toner cost $52 shipped from New Egg.

My father had similar printer problems when he upgraded to Windows Vista. I went looking for a driver for his printer, but HP provided a work-around that included tricking his machine into thinking it was a newer model. And this was easier than writing a native driver? Good thing the 12-step process worked! At least until Windows 7 arrived.

I spoke with my father this evening and his printer stopped working once he installed Windows 7. Instead of jumping through hoops again, he bought a new printer. From HP.

Aha, now I’m starting to understand this whole charade.

HP is hardly the only company with sketchy driver support for Windows 7. When I went looking for drivers for my Canon photo printer, I was told none existed but maybe the ones written for Vista would work. Can you imagine your mechanic saying, “I don’t have a radiator for your Honda Odyssey, but let’s give this one made for a Civic a whirl.”? It’s amazing what we’re willing to accept with computers.

And yet printers and soundcards are a piece of cake compared to updating the firmware or chipset for your motherboard. Want to watch a new computer user’s brain explode? Ask them to update all the drivers associated with their motherboard. Even reputable companies like Asus provide a confusing process with dozens of choices. A search for BIOS updates for my motherboard returned 37 results from the Asus website.

On the bright side, it’s crazy design flaws like this that ensure I have a job. If computers were easy to understand and maintain, I’d probably be teaching German to a bunch of high school sophomores.

Suit Your Style

Years ago I complained to my father about how a certain coach motivated his players. My father replied that coaches can’t be expected to tailor their personality and approach to dozens of athletes. Coaches expect players to adapt to their style.

That makes sense when managing large teams.

But it doesn’t make a lot of sense when managing children. Yet that’s what I spent the first few years as a father doing. I wanted to be fair. So I approached each of them in the same manner, assuming the same methods would work for all four children.

For the past several weeks we’ve been taking our kids to a local swimming pool. None of our children have been around water much, and each of them is just beginning to learn to swim. Lincoln likes to play tag in the pool. He learns by swimming around the pool in all directions trying anything to avoid being tagged.

Anna is comfortable diving under the water. She prefers to tell me what she’s going to do and asking me to watch her. She pushes herself to improve and is thrilled when Kim or I watch her learn something new.

Last week, I felt that Luca wasn’t making as much progress as the others. I asked if she wanted to play tag. Nope. I asked if she wanted to jump off the side of the pool. Nope. Nothing I suggested was of interest to her.

She didn’t want to swim to the deeper end of the pool either and clung to her mother when I asked. I left her alone for a few minutes. Eventually she came to me and asked if she could swim to me. It was her idea, not mine. She’d cling to the side of the pool until I moved twenty feet away. She’d then let go and swim to me. She did this over and over until she made good progress. She’s had to work harder at this than her siblings, but she’s coming along well.

I’m beginning to understand that each of my children have unique personalities although we are part of the same family. I can’t act like the coach of a large team and expect each of them react the same way to my way of helping or motivating.

It would be a lot easier to treat them all the same. But I wouldn’t get to know them as well.