The Nest Screwdriver

My new Nest Learning Thermostat arrived yesterday.

So far, I love it. But I’m not going to talk about the thermostat right now. I want to use it for a few weeks before sharing my thoughts on it.

Instead I want to talk about a screwdriver.

Installing the Nest requires two screws. Instead of heading to the garage to search for my toolbox, Nest includes the tool I need.

Few companies sweat the details to this level.

The subtle indentation on the handle reminds me of those on the Apple TV remote. Some might say those tiny details don’t matter. I mean, it’s a screwdriver! But that misses the point. Anything that’s in the box should match the quality of the elegant Nest device.

The screwdriver is more than a tool. It tells a story. It says we went the extra mile. It surprises. It amuses.

 nest_screwdriver

Does your company have its own screwdriver?

My Work

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Bed Frame

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Simplifying Choice

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My Windows Experience

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What Is a Career?

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Google Maps vs. Apple Maps

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I’ve wanted to compare Google Maps to Apple Maps for a while but never got around to it. But a couple of weeks ago I made four trips between St. George and Las Vegas. The trip covers about 130 miles each way or two hours of drive time which would … [Continue reading]

Mother’s Day Talk

This is a talk I gave on Mother’s Day last year. On this mother’s day, I thought about what I could share with you that would provide meaning and proper respect for the day. As mother’s day approached, I began to think of the many lessons and … [Continue reading]