The Day the CD Died

When was the last time I went to the store to purchase a CD? I asked myself this question as I made my way through the electronics department at Wal-Mart this evening.

I saw a couple of young boys with their noses pressed against the iPod case, and a few people scavenging through the DVD bargain bin. Yet there were dozens of kids crowded around the demo Wii, Xbox 360 and Playstation 3 units doing everything in their power to convince mom or dad to buy a game.  image

But I didn’t see a single person in the music section. Not one. It was a ghost town. I walked over to the large music display featuring what appeared to be the hottest CDs from today’s new artists. The only artist I recognized was Taylor Swift because I have a friend who thinks she’s hot likes her music. I looked around a little more and noticed that every other CD I picked up feel into one of three categories:

  1. Past American Idols – What planet am I on when Ace Young has a CD?
  2. High School Musical Soundtracks – Imagine “Grease” with bad singing and acting.
  3. Miley Cyrus – Only a trip to rehab will save our ears.

If iTunes has made the music store obsolete does it follow that it’s made the music SECTION obsolete as well? There’s a part of me that misses the hours I spent discovering new music at the tiny Graywhale CD exchange store near the University. I’m convinced that had I spent the same number of hours studying I would breezed through college. But I was having too much fun sampling new music and seeing how much I could get for my well worn copy of Great White.

Every CD exchange store employee I’ve met has that trace of arrogance and Graywhale was no exception. Just above the listening station hung a sign that read, “NO AIR GUITAR ALLOWED” which made me smile each time I carefully placed a CD in the changer hoping to find another Jackson Browne, Pink Floyd or Pearl Jam. Behind the counter was another sign that said, “TRADE ANY CD FOR STORE CREDIT” and under that someone had written, “EXCEPT HUEY LEWIS”. Grand Funk Railroad - Closer To Home

Now we have iTunes and Rhapsody and Pandora and Last.FM. Not to mention P2P and Bit Torrent which allow the computer savvy music fan near limitless avenues to pad his collection. But with all this fancy new technology I wonder if there’s something lost in the person to person recommendation? I know services like Last.FM try to do something similar but it doesn’t quite feel right.

I miss the days when a customer at Graywhale would tap me on the shoulder and say, “Hey, I see you’re listening to Grand Funk – if  you like them then you’ve got to give this a listen”.

With apologies to Don McLean, the music never died. But it does has a new address. 

Hong Kong Phooey

I thought it would be fun to set the Tivo to grab a few episodes of my favorite cartoon as a kid, Hong Kong Phooey. When I was a young, I’d wake up at 6 am and plop in my beanbag chair with a cold Pop Tart to catch new episodes of my favorite crime fighting hero and his cat named Spot.  image

I told my kids I had a surprise for them. We gathered on the couch and I explained  that we’d watch an episode of my favorite cartoon together called Hong Kong Phooey. They thought that sounded cool. They were not quite sure what to make of the intro/theme song or the old school animation.

Within 5 minutes the questions started rolling in:

  • Is Hong Kong Phooey a dog or a cat?
  • Why is the cat named Spot?
  • Is that the same cat from Alice and Wonderland?
  • Why’s his car in the garbage can?

This isn’t how I remembered the great Hong Kong Phooey at all. I just accepted him at face value and appreciated his superb crime fighting skills. Even if Spot did all the work.

My kids were bored, and asking questions was more interesting than watching a dog  mop floors as the hero disguised as a janitor. I still prefer simple cartoons. I could never keep track of all the Superfriends.

I knew it was time to wind things down when Anna asked, “Dad, when is this over so we can watch the Smurfs?”

Hmmm…I wonder if they’d enjoy Captain Caveman and the Teen Angels any better?

When I Grow Up

During a conversation last night with Mike Henneke we discussed our jobs, and I told him my dream job was to become a writer which would allow me to work from home and live wherever I want. But most of all, it’s something I love to do.

We share a number of same role models like Rick Reilley and Bill Simmons. Both write for ESPN, but their focus is on the players and coaches and other colorful personalities like Charles Barkley. The sport itself often takes a backseat.

I admire people who have been able to carve out a career as a writer. When I was younger I told people I wanted to become an architect or a doctor. By the time I got to college I decided to study marketing and German which prepared me for jobs in retail and door to door sales. Companies like Sears, Hertz, JC Penny and Payless shoes were knocking down my door offering the usual crappy retail work hours and salaries up to $24,000/yr. I accepted a job as a store manager with a gift store primarily because they promised to transfer me to a store in Seattle once I was trained. I’m not joking when I say that my training consisted of the follow two areas of focus:

  1. How to reconcile the cash register
  2. How to catch shoplifters

But I was making a salary and I felt like an NBA player who had just signed with the Blazers. So I did what any poor college graduate would do and bought a red Mazda Miata. Obviously It didn’t take many passing Ford F150 drivers yelling, “CHICK CAR!!” before I traded it for a Passat GLX.

When I finally moved to Seattle I realized I could earn more working 4 hours on a Saturday doing computer work than I could working a week at my retail job.

I’ve been goofing around with computers ever since. I’ve slowly made my way up the ladder into management where my time is spent doing the following:

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But the job is stable, the hours are manageable and it allows Kim to be home during the day with our children.

Yet I still ask myself, “What do I want to be when I grow up?”

I’ve asked myself that question a lot lately. Probably because I’m not getting any younger, and it feels like the dream of becoming a writer is slipping away. Maybe it’s not realistic to chase a dream while raising four young children. Some may call it reckless.

But I’m not going to stop dreaming.

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Conversation with a Cop

On the way into work today, I got pulled over by a highway patrolman today. As he approached my car, I turned off my iPod and stereo. I took off my sunglasses and put both hands on the steering wheel. I figured he would nail me for not having a front license plate because I certainly wasn’t speeding.

Cop: What’s going on?

Me: Just on my way to work.

Cop: You crossed the white lines back there at the light. That’s one lane back there and you drove over the white line onto the shoulder.

Me: I didn’t realize that. I thought there was enough room for me to pass. I’m sorry.

Cop: Can I see your license and proof of registration?

Me: Sure

He looks at my license,takes out this tiny pad of paper and writes something down.

Cop: Where are you going?

Me: I’m going to work.

Cop: Where do you work?

Me: Near the Microsoft campus in Redmond

I didn’t want him to assume I’m one of those cocky Microsoft millionaires who doesn’t blink at $150 tickets.

Cop: What building?

Me: Building 126 off 151st street.

Why is he asking me this? Is he going to swing by my office for a tour? Then he proceeds to tell me that I shouldn’t be taking the back roads to work. After a brief lecture he hands back my license and insurance card and tells me to be on my way.

I was happy he didn’t give me a ticket. I’ve been pulled over 5 times in my life and never once been given a ticket. This is the first time I had no idea why I was being pulled over.

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Getting Fired

I’ve only been fired from one job. But I’ve had so many jobs it’s difficult to remember. I was attending the University of Utah and I found a position working on computers at a hospital.

My job was to send bills to patients that were partially covered by insurance. I had to look at one computer system to see how much the insurer covered and compare it to the total amount owed. My employer said the job would take 20 hours a week. But a couple of weeks into the job I’d automated the entire process by connecting both computer systems. I never asked anyone. I just did it.  My employer didn’t like paying me to spend 10 minutes booting up the computers, pressing a few button and then kicking back to read Car & Driver and Sports Illustrated for a few hours each day. Disneyland-038Had I had internet access on those computers I imagine I could have looked busy enough keep my job. Minesweeper, where were you when I needed you most?

One day I showed up to work and my boss asked me to show her what I’d done to the billing system. She had this raspy smokers voice that would have passed for Roz on Monsters Inc. I proudly showed her how I’d connected the billing systems. Instead of rewarding my ingenuity, she said I needed to find another job because this position was a 20 hours/week position that was partially funded through the school. Anything short of 20 hours and the position could be yanked.

Basically, I was penalized for creating a more efficient billing system. The lesson I learned from that job was that I shouldn’t rock the boat. No need to make suggestions because it could result in losing my job. Just show up, do what I’m asked even when it doesn’t make sense. Keep my mouth shut.

Over the years I’ve learned there’s a fine line between offering suggestions and being a pain in the ass. I’m surprised I’ve not lost more jobs on account of making suggestions or questioning why a certain process is in place. Many companies are like that billing department that needed to fill a 20 hour position even when it could be completed in a fraction of the time.

Most large companies include a layer of employees who spend much of their time making sure their job will will be needed in the future. They create wacky processes that contribute nothing to the bottom line. I’m reminded of these positions every time I drive through Oregon. If you pull over for gas in there you are not allowed to pump your own gas. Instead a station employee does it for you. This makes no sense, but I’m sure those meaningless positions are nearly impossible to do away with. Some economist has probably created an economic impact report that shows devastating repercussions if the positions were dissolved.

So I’m left to wonder if I keep my mouth shut or try to speak up when I see inefficiencies at work. Maybe I should push the envelope further and see what I can change. Then again, I need my job. Maybe I’m playing it too safe unless my job is occasionally on the line.

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Calling the Snickers Hotline

Snickers is one of my favorite candy bars. Last week while at Disneyland, we bought a couple each day to take to the park as a snack. A Snickers just hits the spot when I don’t have time for a full lunch.

While opening a “Fun Sized” Snickers this morning, I noticed a telephone number on the back and decided to give them a call. This isn’t the first time I’ve called a candy company. Experience tells me those who staff these hotlines are probably bored and LOVE to talk about their products.

This time was no exception when I dialed the number and was connected with Terrell from the Mars Snackfood Consumer Care Department.

Terrell: You’ve reached the consumer care department at Mars. My name is Terrell. How can I help you today?

Me: I am a huge fan of the Snickers and have a few questions I hope you can answer.

Terrell: I’ll try my best.

Me: Do you know how many peanuts are in the regular sized Snickers bar?

Terrell: I don’t have that information for the regular sized, King, Fun sized or the Mini. I’ve wondered that myself.

Me: Are you aware of any plans to roll out a Snickers even larger than the King-sized? Maybe you could call it the Emperor or Gargantuan.

Terrell: I don’t know, but I’m happy to make note of your suggestion. You said the Emperor?

Me: Yes, the Emperor or something that sounds big and powerful. What sized Snickers would you recommend I hand out for Halloween this year?

Terrell: Well, that depends on your budget. But I’d suggest the Fun size. Although the elderly prefer the minis because they can stuff a handful in a purse. Diabetics also prefer the mini for a quick boost of energy. You should try our new dark chocolate Snickers.

Me: That’s a good idea. My wife loves dark chocolate. Any other new flavors I should check out?

Terrell: Oh yes. You’ve got to try the new Snickers Rockin’ Nut Road. It has almonds, dark chocolate and a creamy layer of marshmallow. It’s a limited edition run and only available till October 26. You should try it and, if you like it, turn right back around and buy as much as you can because it will only be around for another month.

Me: That does sound tasty. I’m glad to hear you guys haven’t fallen victim to the chipotle fad and considering a chipotle flavored Snickers. Or are you?

Terrell: I’m not aware that we’re doing anything like that.

Me: You’ve been a big help. Is there anything else exciting taking place at Snickers I should plan for?

Terrell: If your spouse enjoys dark chocolate you should have her check out the Dark Raspberry Three Musketeers. That’s one of my favorites.

Me: I will do that. Thanks again.

Terrell: Thank you for calling the consumer care department here at Mars.

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More Goofy Signs in Auburn

The old grungy Auburn Taco Bell got a facelift. It now looks more like a fancy sit down restaurant that serves Chalupas and Crunchwrap Supremes. But that doesn’t mean they have abandoned the goofy signs of the old building. Today’s sign proudly proclaims “WE ARE ALWAYS HIRING”.

I mentioned this on Twitter and and one of my followers replied: “It’s matched by one inside the kitchen that reads: ALWAYS FIRING.” I’m curious to know how current employees feel about this.

The other sign concerns a topic I’ve mentioned before. As I drove by the neighborhood 7-11 I noticed a huge sign hanging off the front of the store that says, UNDER NEW MANAGEMENT.

Now this isn’t a hotel or barber shop or even a dry cleaners where a new manager could inject new life into a sagging business by improving customer service. The only time I’ve ever seen a 7-11 employee put down his Maxim and step out from behind the circular counter was to change the nacho cheese packet.

But the best part of this sign at the 7-11 is found on the 2nd line which says, COME SEE OUR NEW PRODUCTS.

New products at 7-11? Really?

Does this mean they have a new line of beef jerky or new Slurpee flavor? Maybe it means a new line of energy drinks and pre-paid phones. Whatever it may be, it must be exciting given the effort that went into the sign.

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Is That Supposed To Be Pop?

Nope. It’s not. I asked.

Lincoln got bored exactly 15 seconds after our plane took off for Orange County. I did what any father would do and gave him a copy of the emergency pamphlet conveniently referred to during the safety lecture.

He wasn’t interested in the pamphlet, but he did enjoy practicing his spelling on my new Lenovo X61.

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