When I Grow Up

During a conversation last night with Mike Henneke we discussed our jobs, and I told him my dream job was to become a writer which would allow me to work from home and live wherever I want. But most of all, it’s something I love to do.

We share a number of same role models like Rick Reilley and Bill Simmons. Both write for ESPN, but their focus is on the players and coaches and other colorful personalities like Charles Barkley. The sport itself often takes a backseat.

I admire people who have been able to carve out a career as a writer. When I was younger I told people I wanted to become an architect or a doctor. By the time I got to college I decided to study marketing and German which prepared me for jobs in retail and door to door sales. Companies like Sears, Hertz, JC Penny and Payless shoes were knocking down my door offering the usual crappy retail work hours and salaries up to $24,000/yr. I accepted a job as a store manager with a gift store primarily because they promised to transfer me to a store in Seattle once I was trained. I’m not joking when I say that my training consisted of the follow two areas of focus:

  1. How to reconcile the cash register
  2. How to catch shoplifters

But I was making a salary and I felt like an NBA player who had just signed with the Blazers. So I did what any poor college graduate would do and bought a red Mazda Miata. Obviously It didn’t take many passing Ford F150 drivers yelling, “CHICK CAR!!” before I traded it for a Passat GLX.

When I finally moved to Seattle I realized I could earn more working 4 hours on a Saturday doing computer work than I could working a week at my retail job.

I’ve been goofing around with computers ever since. I’ve slowly made my way up the ladder into management where my time is spent doing the following:

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But the job is stable, the hours are manageable and it allows Kim to be home during the day with our children.

Yet I still ask myself, “What do I want to be when I grow up?”

I’ve asked myself that question a lot lately. Probably because I’m not getting any younger, and it feels like the dream of becoming a writer is slipping away. Maybe it’s not realistic to chase a dream while raising four young children. Some may call it reckless.

But I’m not going to stop dreaming.

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Conversation with a Cop

On the way into work today, I got pulled over by a highway patrolman today. As he approached my car, I turned off my iPod and stereo. I took off my sunglasses and put both hands on the steering wheel. I figured he would nail me for not having a front license plate because I certainly wasn’t speeding.

Cop: What’s going on?

Me: Just on my way to work.

Cop: You crossed the white lines back there at the light. That’s one lane back there and you drove over the white line onto the shoulder.

Me: I didn’t realize that. I thought there was enough room for me to pass. I’m sorry.

Cop: Can I see your license and proof of registration?

Me: Sure

He looks at my license,takes out this tiny pad of paper and writes something down.

Cop: Where are you going?

Me: I’m going to work.

Cop: Where do you work?

Me: Near the Microsoft campus in Redmond

I didn’t want him to assume I’m one of those cocky Microsoft millionaires who doesn’t blink at $150 tickets.

Cop: What building?

Me: Building 126 off 151st street.

Why is he asking me this? Is he going to swing by my office for a tour? Then he proceeds to tell me that I shouldn’t be taking the back roads to work. After a brief lecture he hands back my license and insurance card and tells me to be on my way.

I was happy he didn’t give me a ticket. I’ve been pulled over 5 times in my life and never once been given a ticket. This is the first time I had no idea why I was being pulled over.

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Getting Fired

I’ve only been fired from one job. But I’ve had so many jobs it’s difficult to remember. I was attending the University of Utah and I found a position working on computers at a hospital.

My job was to send bills to patients that were partially covered by insurance. I had to look at one computer system to see how much the insurer covered and compare it to the total amount owed. My employer said the job would take 20 hours a week. But a couple of weeks into the job I’d automated the entire process by connecting both computer systems. I never asked anyone. I just did it.  My employer didn’t like paying me to spend 10 minutes booting up the computers, pressing a few button and then kicking back to read Car & Driver and Sports Illustrated for a few hours each day. Disneyland-038Had I had internet access on those computers I imagine I could have looked busy enough keep my job. Minesweeper, where were you when I needed you most?

One day I showed up to work and my boss asked me to show her what I’d done to the billing system. She had this raspy smokers voice that would have passed for Roz on Monsters Inc. I proudly showed her how I’d connected the billing systems. Instead of rewarding my ingenuity, she said I needed to find another job because this position was a 20 hours/week position that was partially funded through the school. Anything short of 20 hours and the position could be yanked.

Basically, I was penalized for creating a more efficient billing system. The lesson I learned from that job was that I shouldn’t rock the boat. No need to make suggestions because it could result in losing my job. Just show up, do what I’m asked even when it doesn’t make sense. Keep my mouth shut.

Over the years I’ve learned there’s a fine line between offering suggestions and being a pain in the ass. I’m surprised I’ve not lost more jobs on account of making suggestions or questioning why a certain process is in place. Many companies are like that billing department that needed to fill a 20 hour position even when it could be completed in a fraction of the time.

Most large companies include a layer of employees who spend much of their time making sure their job will will be needed in the future. They create wacky processes that contribute nothing to the bottom line. I’m reminded of these positions every time I drive through Oregon. If you pull over for gas in there you are not allowed to pump your own gas. Instead a station employee does it for you. This makes no sense, but I’m sure those meaningless positions are nearly impossible to do away with. Some economist has probably created an economic impact report that shows devastating repercussions if the positions were dissolved.

So I’m left to wonder if I keep my mouth shut or try to speak up when I see inefficiencies at work. Maybe I should push the envelope further and see what I can change. Then again, I need my job. Maybe I’m playing it too safe unless my job is occasionally on the line.

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Calling the Snickers Hotline

Snickers is one of my favorite candy bars. Last week while at Disneyland, we bought a couple each day to take to the park as a snack. A Snickers just hits the spot when I don’t have time for a full lunch.

While opening a “Fun Sized” Snickers this morning, I noticed a telephone number on the back and decided to give them a call. This isn’t the first time I’ve called a candy company. Experience tells me those who staff these hotlines are probably bored and LOVE to talk about their products.

This time was no exception when I dialed the number and was connected with Terrell from the Mars Snackfood Consumer Care Department.

Terrell: You’ve reached the consumer care department at Mars. My name is Terrell. How can I help you today?

Me: I am a huge fan of the Snickers and have a few questions I hope you can answer.

Terrell: I’ll try my best.

Me: Do you know how many peanuts are in the regular sized Snickers bar?

Terrell: I don’t have that information for the regular sized, King, Fun sized or the Mini. I’ve wondered that myself.

Me: Are you aware of any plans to roll out a Snickers even larger than the King-sized? Maybe you could call it the Emperor or Gargantuan.

Terrell: I don’t know, but I’m happy to make note of your suggestion. You said the Emperor?

Me: Yes, the Emperor or something that sounds big and powerful. What sized Snickers would you recommend I hand out for Halloween this year?

Terrell: Well, that depends on your budget. But I’d suggest the Fun size. Although the elderly prefer the minis because they can stuff a handful in a purse. Diabetics also prefer the mini for a quick boost of energy. You should try our new dark chocolate Snickers.

Me: That’s a good idea. My wife loves dark chocolate. Any other new flavors I should check out?

Terrell: Oh yes. You’ve got to try the new Snickers Rockin’ Nut Road. It has almonds, dark chocolate and a creamy layer of marshmallow. It’s a limited edition run and only available till October 26. You should try it and, if you like it, turn right back around and buy as much as you can because it will only be around for another month.

Me: That does sound tasty. I’m glad to hear you guys haven’t fallen victim to the chipotle fad and considering a chipotle flavored Snickers. Or are you?

Terrell: I’m not aware that we’re doing anything like that.

Me: You’ve been a big help. Is there anything else exciting taking place at Snickers I should plan for?

Terrell: If your spouse enjoys dark chocolate you should have her check out the Dark Raspberry Three Musketeers. That’s one of my favorites.

Me: I will do that. Thanks again.

Terrell: Thank you for calling the consumer care department here at Mars.

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More Goofy Signs in Auburn

The old grungy Auburn Taco Bell got a facelift. It now looks more like a fancy sit down restaurant that serves Chalupas and Crunchwrap Supremes. But that doesn’t mean they have abandoned the goofy signs of the old building. Today’s sign proudly proclaims “WE ARE ALWAYS HIRING”.

I mentioned this on Twitter and and one of my followers replied: “It’s matched by one inside the kitchen that reads: ALWAYS FIRING.” I’m curious to know how current employees feel about this.

The other sign concerns a topic I’ve mentioned before. As I drove by the neighborhood 7-11 I noticed a huge sign hanging off the front of the store that says, UNDER NEW MANAGEMENT.

Now this isn’t a hotel or barber shop or even a dry cleaners where a new manager could inject new life into a sagging business by improving customer service. The only time I’ve ever seen a 7-11 employee put down his Maxim and step out from behind the circular counter was to change the nacho cheese packet.

But the best part of this sign at the 7-11 is found on the 2nd line which says, COME SEE OUR NEW PRODUCTS.

New products at 7-11? Really?

Does this mean they have a new line of beef jerky or new Slurpee flavor? Maybe it means a new line of energy drinks and pre-paid phones. Whatever it may be, it must be exciting given the effort that went into the sign.

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Is That Supposed To Be Pop?

Nope. It’s not. I asked.

Lincoln got bored exactly 15 seconds after our plane took off for Orange County. I did what any father would do and gave him a copy of the emergency pamphlet conveniently referred to during the safety lecture.

He wasn’t interested in the pamphlet, but he did enjoy practicing his spelling on my new Lenovo X61.

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Floating Around Splash Mountain

As I stepped into the log that would transport us up Splash Mountain, a cast member (that’s what Disneyland calls their employees) told me to sit at the back of the log so I could watch my three oldest kids sitting in front of me. We were the only four people in log as we made our way though the twisty path and higher up the mountain.  Each child flipped their head around to see if I was still there as we inched closer to that final descent.

Yet that final plunge can’t take more than 5 seconds. Floating around for a few minutes before that plunge was the best part of the ride for me. My kids asked me questions such like, “Is the water cold?” and we laughed and giggled and did stuff we do when mom isn’t around. I felt like I was seeing the ride through their eyes although I was the only one not hugging the life out of the seat ahead of me.

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Taking a break at the ice cream parlor at Disneyland

The Splash Mountain ride was a microcosm of our time at Disneyland this past week. We spent a lot of time waiting in lines. We certainly didn’t set any records for going on the most rides. Moving three young kids and a baby around the park takes patience and aggressive driving skills . I stopped counting the number of feet belonging to strangers I ran over with the stroller. But the time we spent together as a family between rides ended up providing a lot of fun memories.

Nobody threw up. No tantrums were thrown. Not even by the kids. Nobody fell off a ride, nor did any rides have to make an emergency stop due to the actions of our children. We managed to return home with all 4 kids too. By those standards our trip was a success.

And the only person who lost anything was me. On that last trip up Splash Mountain, my Seattle Seahawks hat flew off as we picked up speed going down the final hill.

“Dad, your hair looks all squishy”

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Holding Hands

Holding hands is underrated.

I remember the first time I held Kim’s hand. We hadn’t known each other very long. I held her hand and swung her arm as while we walked around Las Vegas.

While still in my teens I’d walk around Temple Square in downtown Salt Lake City holding my grandma’s hand. It helped keep her balance. It made me feel special. I didn’t mind the leisurely pace because the flowers and fountains were so peaceful and beautiful. And it meant I could spend more time with her. When I see my grandma now the first thing she does is take my hand. I love that.

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My brother-in-law took this picture of Anna (1 day old) holding Luca’s finger.

I walked Lincoln and Luca to the bus stop on Friday. Luca skipped ahead of me. That’s what 2nd graders do I’m told. But Lincoln gripped my hand as tight as he could. He only released it when the bus arrived so he could wave to me as he walked towards the black stairs leading to the seats on the bus. 

When it was time to pickup Luca from school I walked around the corner of our house and waited for the big yellow bus to arrive. I figured she’d jump off the bus and hop on down the road. When the bus pulled up, she looked out the window and smiled. I was right. She hopped off the bus. But she came right up to me, grabbed my hand and we walked home together hand in hand.

Yep, holding hands is underrated.